bijli Casino Terms and Conditions

bijli is an online entertainment platform offering casino games, slots and sports betting for users in Bangladesh. This terms and conditions document has been created for your protection and must be followed to maintain a fair and transparent environment on the bijli platform. bijli's Privacy Policy is an integral part of these terms and both apply together.

1General Terms and Applicability

These terms apply to all services and products on the bijli platform — including the website, mobile application, live casino, slots section and sports betting, along with all related services. Your relationship with bijli is strictly for personal and non-commercial purposes.

By continuing to use the service, you confirm that you have read, understood and agreed to abide by these terms. These terms have been prepared in Bengali and the Bengali version shall be considered final and binding.

1.1 Scope of Terms

These terms are limited to the bijli platform only. Third-party websites or services — through which you accessed bijli or where bijli advertisements appear — have their own terms and conditions, and bijli is not responsible for those.

1.2 Language and Communication

bijli is able to communicate with all its members in both Bengali and English. All official service-related notifications and notices will be sent to the registered email address.

2Account Registration and Eligibility

To open an account on bijli, the following eligibility requirements must be met. These conditions are legal obligations and have been set for the protection of all members.

• The registrant must be at least 21 years of age. The platform is strictly for users aged 21+.
• Each person may open only one account. Multiple accounts for the same person are prohibited.
• All information provided at the time of registration must be accurate, complete and your own.
• Opening an account in someone else's name, identity or through a proxy is strictly prohibited.
• An active mobile number and email address are required to complete the registration process.

2.1 Accuracy of Personal Information

The name, date of birth, mobile number and ID details provided at registration will be verified later. bijli reserves the right to close the account and forfeit all balances if registration is done with incorrect or false information.

2.2 Changes to Information

If any personal information changes, bijli must be notified immediately through customer service. The member is solely responsible for any issues arising from unchanged incorrect information.

3Account Verification and Security

bijli's KYC (Know Your Customer) process applies to all members. Identity verification may be requested at any time — before or after deposits, withdrawals or bonus claims.

3.1 Documents Required for Verification

• A clear photo of your National ID (NID) or passport
• Proof of address (utility bill or bank statement — no more than 3 months old)
• Proof of ownership of the payment method (where applicable)

3.2 Password and Account Security

It is your responsibility to keep your bijli account login details completely confidential. Sharing your password, giving it to anyone or allowing others to manage your account is prohibited. If you suspect unauthorized access to your account, notify customer service immediately.

4Deposits and Withdrawals

bijli's payment system is built entirely on mobile banking. All transactions are secure and linked directly to your mobile wallet.

4.1 Deposit Terms

• Minimum deposit: ৳300 (for each method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits must be made from a mobile wallet registered in your own name.
• Deposits from third-party accounts are not accepted and may result in account suspension.

4.2 Withdrawal Terms

• Minimum withdrawal: ৳1,000.
• Withdrawal methods: bKash, Nagad, Rocket, Upay.
• Withdrawals generally take 10 to 45 minutes to complete.
• Withdrawals will only be sent to the mobile number from which the deposit was made.
• Withdrawals may be held if account verification is not complete.

4.3 Transaction Responsibility

bijli will not be responsible for funds sent to an incorrect number or transactions held due to the user's own error. If you have any issues with a transaction, get immediate assistance through 24/7 live chat.

5Bonus and Promotion Terms

All bonuses and promotional offers from bijli come with specific conditions. Please read the relevant terms carefully before claiming a bonus.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳15,000. For example: a ৳1,000 deposit adds ৳1,200 as a bonus, bringing the total balance to ৳2,200. To withdraw this bonus, the bonus amount must be wagered 15 times — meaning ৳1,200 × 15 = ৳18,000 in wagering must be completed.

5.2 Other Promotions

• Weekly bijli Charge: 30% bonus on any deposit once per week, up to ৳5,000. Wagering 20x, minimum deposit ৳300.
• bijli Slot Flash: 50% bonus on slot game deposits, up to ৳8,000. Wagering 25x, applicable once per week.
• Friday bijli Storm: 40% bonus every Friday and Saturday, up to ৳6,000. Wagering 18x.
• Birthday Light Gift: Up to ৳1,500 reward during the registered birthday month. Wagering 10x.
• Refer a Friend, Light Up bijli: Up to ৳2,000 reward for each successful referral. Wagering 12x.

5.3 General Bonus Terms

• A promotion can only be claimed once, unless the terms state otherwise.
• Bonus balance cannot be withdrawn before wagering requirements are met.
• The maximum bet per round or spin using bonus balance is ৳500.
• bijli reserves the right to cancel any bonus if there is suspicion of misuse.
• If misuse of a promotional offer is identified, the account may be closed.

6Gaming Rules

All games on the bijli platform are operated through accredited software providers and each game's outcome is determined by a neutral Random Number Generator (RNG).

6.1 Finality of Game Results

The game result recorded on bijli's server is final. Even if a different result appears on screen due to network disconnection or device issues, the server data will be taken as authoritative.

6.2 Live Casino

In live casino games — such as Baccarat, Roulette or Teen Patti — the live dealer's decisions and game protocol are final. In the event of any technical issue during a game, a decision will be made in accordance with bijli's policy.

6.3 Sports Betting

bijli reserves the right to change odds in sports betting. Bets already accepted will only be cancelled or amended if an event is cancelled or postponed, or if there is a clear odds-posting error.

7Prohibited Activities

The following activities are strictly prohibited on the bijli platform. Violations will result in account closure, balance forfeiture and legal action where necessary.

1. Playing games or placing bets using automated software, bots or scripts.
2. Attempting to artificially fulfill wagering requirements by exploiting loopholes in bonus terms.
3. Using the platform for money laundering or illegal financial activity.
4. Hacking, reverse engineering or exploiting vulnerabilities in game software.
5. Attempting to gain unfair advantage through collusion with other members.
6. Attempting chargebacks or unauthorized payment reversals on any transaction.
7. Using bijli's content, data or brand for commercial purposes for yourself or a third party.

Responsible gaming is a core principle of bijli. You are encouraged to read our Responsible Gaming Guidelines to build good gaming habits.

8Account Closure and Suspension

8.1 Closure at bijli's Initiative

bijli reserves the right to temporarily suspend or permanently close an account in any of the following situations:

• Violation of any clause of these terms.
• Suspicion of fraud or deception.
• Failure to pass age verification or provision of false information.
• Account inactive for an extended period (more than 12 months).
• Legal or regulatory directive.

8.2 Closure at the Member's Initiative

You may close your own account at any time by contacting customer service. Before closing the account, you may withdraw any available balance (provided there are no pending wagering requirements).

8.3 Self-Exclusion

If you wish to stop gaming, use bijli's self-exclusion feature — for a set period or permanently. More details on this can be found on our Responsible Gaming page.

9Limitation of Liability

bijli is not liable for direct or indirect losses caused by technical reasons, third-party failures or unforeseen circumstances. This includes:

• Game or betting sessions being interrupted due to internet disconnection.
• Transactions being delayed due to server issues with third-party payment providers.
• Data or access being temporarily unavailable due to cyberattacks or unexpected system outages.
• Services being stopped or restricted due to government regulations or legal changes.

9.1 Liability for Gaming Losses

There is a risk of losing money in online gaming. bijli is not responsible for your losses from gaming. Treat gaming as a form of entertainment and always play within your means.

9.2 Accuracy of Information

bijli always tries to provide accurate information, but if any information published on the website contains an error, bijli reserves the right to correct it promptly. If you have any questions, you can find answers on our FAQ page.

10Terms & Conditions Changes

bijli reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notice will be sent to your registered email or posted on the platform.

If you continue using the service after any changes, you will be considered to have accepted the revised terms and conditions. It is therefore in your interest to visit this page regularly to stay up to date.

10.1 Dispute Resolution

For any dispute or complaint, please contact bijli's customer service team first. The customer service team is available 24 hours a day, 7 days a week in Bengali and English — via live chat and email.

10.2 Applicable Law

These terms and conditions are drawn up in accordance with the principles governing bijli's operations. Both parties will attempt to resolve any dispute through mutual discussion.